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Each tax year will be recalculated if you enter a claim. This often identifies other overpayments due to incorrect tax codes, multiple employments, ceasing of job, etc. In these cases we can identify a much larger tax rebate. We regularly identify rebates of over £1,000 for customers who were originally estimated a lower amount.

If you claim now you will receive tax relief for the current tax year and future years that allowances continue to apply, paid through your monthly pay, no charge will be made on future tax relief or refunds.

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We will ensure that your current year reliefs are correct and that your future year allowances are adjusted in line with the current year to ensure you are no longer being overtaxed. There will be no charge calculated for amending your current tax code and you will receive any tax refunds due in the current year and in future years directly.

If you are due a refund in the 4 previous tax years we will receive that refund from HMRC on your behalf and deduct charges in accordance with those quoted on the website prior to making a payment to you.

Standard deduction is 28% + £30, plus VAT, where due on any refund payment HMRC send us before passing payment on to you. Charges are limited to the previous 4 tax years we check and we will not make any deduction on future tax refunds.

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Starting a career in aviation

21 March 2018 - 15:19 by Daniel

We often hear from people working in aviation, in all sorts of uniformed roles. We've explored some of the most popular career choices in aviation, so you too can pursue a job in this sector.

The aviation industry offers a huge variety of roles that require vastly different skillsets. As a major form of transportation, the interest in air-travel remains sky-high, and this is reflected in the sheer number of people applying for positions within the sector.

Most jobs in aviation call for changeable shift patterns which don’t suit everyone; however, the included benefits of discounted travel and the opportunity to visit new places as a career make it a fantastic industry to get involved with.

We’ve explored the entry routes and requirements into three of the most popular career options in aviation, air traffic controller, cabin crew and airline pilot.

air traffic controller job header

Average Yearly Salary

Training -                             £13,000 - £20,000 depending upon stage and postings

After Completion -           £32,000 - >£100,000 depending upon experience

Working Hours

Air traffic controllers generally work on shifts, which can cover any day of the year.

Shift work usually comes in blocks of 2 hours, followed by a 30-minute break.


Entry Requirements

NATS offer development programmes for young adults applying for the role of air traffic controller, applicable to:

  • College leavers
  • University students on a placement year
  • Graduates


5 GCSES including English & Maths (Grade C and above)

Must be over 18 years of age to apply

A degree is not required but may be beneficial to demonstrate analytical skills


Applying to NATS requires passing 5 separate stages:

Stage 1 – Online test

Verbal & numerical reasoning

Stage 2 – Online test

Spatial & diagrammatic reasoning

Stage 3 – Assessment centre

Knowledge test based on information sent prior to assessment day, followed by computer-based assessment and personality test.

Depending on success of prior stages, a final computer-based test follows in the afternoon.

Stage 4 – Assessment centre

Depending on success of prior stages, the final assessment centre involves a competency test, personality profiling interview and a computer test.

Medical & Security Clearance

When applying to be an air traffic controller you will also be required to pass a European Class 3 medical certificate and security clearance.

Stage 5 – NATS college

Upon acceptance to NATS college you will begin training for the role of air traffic controller. This is a competitive role, on average around 25 people pass through the application and assessment process to go to NATS college.


Length of Training

The entire application process, from the start to qualifying as an air traffic controller, takes around 3 years.

 air traffic controller length of training



Day to Day Activities

  • Maintaining contacting and relaying information with aircraft
  • Allocating cruising level of aircraft
  • Providing weather updates to pilots
  • Handling aircraft movements in unexpected scenarios, such as emergencies or unexpected congestion
  • Ensuring minimum distances are maintained by aircraft and directing movements of planes at airports.


  • Managing approaching aircraft to airport


  • Controlling movements of aircraft at airports, runways and terminals
  • Directing movements of vehicles at airports

air traffic controller useful traits

 In order to qualify for NATS training you will be required to demonstrate:

  • Great communication skills
  • Logical thinking sustained over long periods of time
  • Quick thinking and responses in emergencies
  • Proficiency with technology


Career Progression

There is plenty of room for career progression as you gain experience as an air traffic controller, with the option to work at busier national airports in a managerial or training role.


Useful Resources


What to Read

The Guardian – How do I become an air traffic controller?

The Telegraph – What is it like being an air traffic controller?




cabin crew header

Average Yearly Salary

£12,000 - £14,000 starting base, with hourly payment in-flight, and commission on sales.

Working Hours

Cabin crew generally work in shifts; however, the timing and duration of these shifts is dependent upon routes and can be changeable.

 Cabin crew may work on short-haul, or long-haul routes.

Entry Requirements

Must be over 18 years old to apply (21 for some airlines)

GCSE qualifications (A*-C) in English and Maths

Able to swim

Valid passport

Clearance from the Disclosure and Barring Service (DBS)


You should first conduct some research into which airline you are looking to apply for, as the application process can differ between companies.

Some airlines will require online tests or coursework, which takes place before a rigorous training programme. This covers elements such as health and safety, customer service, flight specific training and a swimming test.

Length of Training

If accepted for a cabin crew role you will undergo training for your specific airline. This normally lasts 1-6 weeks. If you pass your assessments, you will be able to register and be on your way to working as cabin crew.

cabin crew length of training

Day to Day Activities

  • Meeting pre-flight about plans and schedules
  • Ensuring plane is stocked with necessary supplies and equipment
  • Demonstrating safety procedures and ensuring safety protocols are followed


  • Serving passengers and ensuring their comfort
  • Making announcements
  • Directing passengers in emergency and non-emergency situations
  • Ensuring passengers enter and exit the plane safely


  • Writing a post-flight report
  • Recording food, drinks and goods sales

cabin crew useful traits

Previous experience in a customer service role is beneficial for a role as cabin crew.

The role can be physically demanding.

Career Progression

With additional experience you can progress into supervisory and senior cabin crew roles, raking on additional responsibilities and leading a team.

As your career progresses you may wish to transfer to ground-based services, such as training for cabin crew roles. Experience with an airline as cabin crew serves as a great foundation should you wish to transfer to a different specialty of the company.


What to Read

Cabin Crew Excellence – A day in the life of a cabin crew




airline pilot header

Average Yearly Salary

£22,000 - £ 28,000 when newly qualified

Salary can rise to £140,000 dependent upon experience and role.

Working Hours

Working hours of a pilot will depend on the routes being flown and the airline itself; however, hours can start from early morning to late at night.

 Entry Requirements

To become an airline pilot, you require an Airline Transport Pilot’s Licence (ATPL). You must be 21 to obtain an ATPL and full-time courses take around 12-18 months. There are also certain entry requirements to take ATPL courses:

  •  You must pass a Civil Aviation Authority Class 1 Medical
  • 4 C-grade GCSEs (or equivalent)
  • A-level qualifications (Maths, English, Sciences & Languages are preferred)
  • Background check

There are a number of possible routes to obtaining an ATPL:

  • “Frozen ATPL” - complete a CPL certification with the ATPL theory. Your ATPL will become unfrozen when minimum flying hours are achieved
  • Degree qualifications with pilot training
  • Conversion from a military background
  • Higher level apprenticeship in professional aviation pilot practice
  • Pilot training schemes from airlines

ATPL training can cost from ~£60,000 - £90,000. Full or part-time sponsorship may be available from airlines.

Length of Training

Although dependent upon your experience and the route taken, obtaining a frozen ATPL can take 2 years or more.

airline pilot length of training

Day to Day Activities

  • Pre-flight check of aircraft, including instruments and safety systems
  • Calculating optimum flight routes
  • Following instructions relayed by air traffic control
  • Communicating with crew and passengers about journey progress
  • Monitoring and adjusting routes based on available data
  • Writing reports about issues faced in-flight

 airline pilot useful traits

Career Progression

You must first train as a co-pilot to gain your frozen ATPL. Once you complete the flying hours necessary to attain your full ATPL you can qualify as an airline captain.

There are many different airlines that require pilots and you can expect pay increases in line with your experience. There is also the opportunity to become a pilot training instructor.

 Famous Examples

Chesley Sullenberger III

Sullenberger landed the US Airways Flight on the Hudson river after the aircraft was disabled by a flock of geese. Despite this incredibly difficult manoeuvre and unorthodox landing, all passengers onboard survived.

The film “Sully”, starring Tom Hanks, was made to explore this event and its aftermath.

Useful Resources - Advice and information on the steps to become an airline pilot - Aptitude tests to determine if a career as an airline pilot is suitable. - List of Civil Aviation Authority Approved Training Courses

What to Read

Pilot Career News – A day in the life of a commercial pilot

Flight Deck Friend – The realities of being an airlines pilot